Standard Warranty Policy
We stand behind the engineering of OraMemo devices. Please refer to the details below for our standard hardware coverage.
- Return Policy: Return windows and conditions vary by region and purchase platform. Please contact your original retailers for specific return details.
- 1-Year Limited Warranty: Covers manufacturing defects and internal hardware malfunctions for 12 months from the date of purchase.
- Exclusions: Damage resulting from drops, chemical exposure, unauthorized disassembly, or normal wear and tear is not covered.
Need to make a claim?
If your device is experiencing issues covered under our policy, please visit our Support Page to start your claim or troubleshoot the issue.